20 minutes later MD called again and had to reschedule again - the new date is two weeks after my original appointment. I immediately called my provider to reschedule my follow up appointment. MD called me the morning of my procedure to reschedule.

Then it took me another 2 weeks to get the injection scheduled at Mercy.More recently, I was scheduled for an MRI. Nope! After 4 weeks I finally learned they no longer perform that procedure. After 2 weeks I called and was brusquely informed, Well call you! A week later I called again and was promised a call back within 48 hours. Three months ago, my provider referred me to MD for a cortisone injection and advised me that Id hear from MD within 7-10 days to schedule my procedure. Good riddance MD, thanks for caring (NOT).Īlthough the treatment services are great, the scheduling department is atrocious. Early detection is best, isnt that their motto? Then why would they ignore a patient asking for a mammogram? Especially when my insurance covers the cost! Needless to say, Im changing providers. Really doesnt seem like they care whether I may have something going on or not. I called MD back and they still refused, saying they follow California Radiology, blah blah blah rules. I called my insurance company and they said theres no reason why I couldnt do it any month as its on a calendar year basis. Which would mean waiting to get into my doctors office and more time passing. I explained why I wanted it done earlier and they said Id have to get my doctor to refer me for a diagnostic. I called to set up my yearly and they said they wont do it until August because I had it in August last year. Have been having tenderness in one breast and it was hurting. I usually go in July yearly but went in August last year due to other things going on. Ive never had an issue and the staff have always been friendly. I have gone to MD Imaging for many years to have my yearly mammogram done.

Md imaging